Submitting Agency (Customer) Information

Updated 10/30/2012

The New York State Police Crime Laboratory System provides its customers forensic analysis and related support activities in the following American Society of Crime Laboratory Directors/Laboratory Accreditation Board (ASCLD/LAB) recognized forensic disciplines and categories of testing, including:

All evidence submitted into the Crime Laboratory System must be accompanied by a submission document. The submission document should include a description of the evidence being submitted and the type of forensic examination requested.

When requested by our customers, we will accept evidence for transfer to the New York State Police Computer Crimes Unit, Forensic Media Services and/or Troop Forensic Identification Units. Be advised, these units are not part of the NYSP Crime Laboratory System, and as such, do not fall within the NYSP Crime Laboratory System's ASCLD/LAB Scope of Accreditation.

The New York State Police Crime Laboratory System is committed to maintaining the confidentiality of all case-related information received and/or developed during casework activities. The Crime Laboratory System will not release confidential information to unauthorized third parties without the prior approval of the investigating agency, by official court order or subpoena.

The Laboratory Evidence Receiving section will return all completed cases to local agencies for proper retention and final disposition.

The technical staff of the Crime Laboratory System reserves the right to select the most appropriate test method, including subcontracting, for the analysis of the evidence submitted. The basis for the selection of test methods will be to provide the most meaningful and probative results to the submitting agency. Questions related to available test methods and method selection should be directed to the New York State Police Forensic Investigation Center in Albany, NY. Phone number 518-457-1208.

The New York State Police Crime Laboratory System strives to satisfy the needs of the criminal justice community we serve. In an effort to continually improve the level and quality of our services, the Crime Laboratory System actively solicits feedback from our customers. It is important to let us know if there are areas in which we can improve our service. A customer satisfaction survey can be downloaded here, or requested from Evidence Receiving at any of our four locations in Albany, Newburgh, Port Crane and Olean. Your comments and suggestions will be used in an effort to improve our service.