New York State Police

Civilian Employment

Position Information

Application Due By: June 17, 2016
Title: Capital Police Communications Specialist - 2 Vacancies
Location: Troop G, Zone 4 - Capital
Albany , NY 12242
Albany County
Grade: 10
Employment Type: Full Time
Union Representation: NYSCOPBA
Duties & Responsibilities: OPERATE EXECUTIVE SERVICES DETAIL (ESD) - CAPITAL'S RADIO NETWORK.

Comply with the rules and regulations of the Federal Communications Commission in regard to "police emergency services radio operations".

Control base, fixed, or mobile communications. Know the capabilities and limitations of the radio system. Understand the system's technical operation so that equipment failure can be recognized and reported as required.

Maintain familiarity with the organization and communications capabilities of cooperating agencies.

Maintain status and control over all mobile radio units in service escalating immediately to supervisory personnel in emergency situations, including the inability to establish communications with a mobile unit.

Monitor all radio equipment in the dispatch area. Understand that system discipline requires control and exercise that control, reporting all departures from required procedures to the Communications Supervisor or Member in Charge.

Provide essential police information to mobile and portable units.

Respond quickly to calling mobile operators, furnishing them efficient service. Think and act skillfully in emergencies.


OPERATE DATA TERMINALS ASSIGNED TO THE COMMUNICATIONS AREA.

Comply with the New York Statewide Police Information Network (NYSPIN) rules and regulations.

Understand the technical operation of the data terminal devices assigned to the Communications Center. Make accurate reports concerning equipment or computer software failure.

Make accurate computer entries and updates into the various data terminal devices. Extract information from various computer systems through the inquiry process.

Interpret computer data and provide information retrieved from computer systems to police personnel.

Confirm the accuracy of computer data in support of police personnel who may affect an arrest or seize property based upon computer data.

Review all messages received on data terminals and store and distribute those messages in accordance with prescribed procedures, broadcasting ratio notices or items when appropriate.


OPERATE TELEPHONE EQUIPMENT AND MONITOR CENTRAL SECURITY SYSTEM.

Operate telephone equipment and 911 telephone equipment in the Communications Center. Understand the telephone systems may be serviced by several vendors and report telephone system failures to the appropriate vendor and coordinate repair.

Answer telephones in the prescribed manner.

Conduct all telephone conversations courteously. Transfer calls or record and relay messages received for Members and Security Services employees.

Gather all pertinent information when a telephone call is a complaint.

Promptly relay information to investigating police personnel by the most expeditious communications method available.

Make a written record of complaints as required in the station blotter.


OPERATE OTHER COMMUNICATIONS SYTEMS AND SUPPORT EQUIPMENT.

Operate magnetic tape logging devices used in making automatic records of radio and telephone transmissions, changing tapes and storing tapes as required.

Operate communications equipment associated with other private or governmental agencies.

Maintain a safe, neat and orderly workplace.

Maintain all communications logs as required, and perform periodic tests of communications equipment as required.

Change teleprinter paper and ribbons when necessary.


COMPLETE ADMINISTRATIVE FUNCTIONS AS ASSIGNED.

Maintain blotters, radio log, and daily reports which detail specific information regarding police and security activities during tours of duty. A blotter entry exemplar and radio log exemplar in Appendix C should be reviewed and used for reference.

Daily Reports Submission.

The following reports are to be submitted on a daily basis to the Communications Supervisor for review:

911 printout
Daily tracking sheet
Radio log
Radio accountability sheet
Location roster - all three shifts
All pertinent NYSPIN messages

Perform other communication-related duties as required by the Member in Charge.

Minimum and/or Preferred Qualifications: Permanent service as a Security Services Assistant 1, SG-6 OR as a State Police Security Screening Technician, SG-8.
Additional Comments: Starting Salary: $34,638.00.

NOTE: It should be noted that the candidate selected will serve a one-year traineeship as Capital Police Communications Specialist Trainee equivalent to a SG-8. Upon completion of the traineeship, that individual will be advanced to a Capital Police Communications Specialist, SG-10.

This position does not require that the candidate have taken and passed a NYS Civil Service examination, or currently hold a qualifying position within the NYS Civil Service System.

Contact Information

Contact Name: MaryEllen Tedesco, Assistant Director of Personnel
Contact Address: New York State Police
Building 22
1220 Washington Avenue
Albany, NY 12226
Contact Phone: 518/457-3840
Contact Fax: 518/485-2293
Additional Instructions: Kindly submit a memorandum of intent.


Web page posted May 18, 2016.